Wireless Network Fixed
Full wireless network service has returned, we apologize for the inadvertent wired network problem that was created while the manufacture was working on correcting our wireless issues.
Thank you for your understanding.
Wireless Network Issues
We have experienced a hardware failure with our wireless network which is causing diminished wireless access on campus. We are working with the manufacture, and will have the problem corrected as soon as possible.
If you are having access problems in your dorm room and have wired connections available (most dorms on campus do) please use those connections until wireless service returns.
We apologize for the inconvenience and appreciate your understanding.
Email Alert: Password Requests
Some of you have received a request to email your account name and password to Shane. You should know that ITS has never and WILL NEVER ask for your password though e-mail, and your account will NOT be locked out. The fact that the message appears to be coming from Shane Wilson seems to give the request some credibility. The message did not come from Shane nor did it come from ITS.
Do not respond to the message and delete it from your Inbox.
Art Moore
Director, ITS
Virus E-mail Warning!
Our campus has been receiving e-mails claiming to provide a link to updates for Windows XP and Vista. This is a virus and if you run the linked .exe file it could severely damage your machine!
Microsoft does not send out links to updates for their operating systems or software though e-mail. If you have received one of these messages just delete the e-mail without clicking on the provided link and you’ll be fine. If you have clicked the link and run the installe.exe file, call the Helpdesk at 5575 for assistance.
I’m including a sanitized version of the message below so you will know what to avoid.
Begin virus message:
Re: Official Update 2008!
Free Update Windows XP,Vista
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Summer Projects: QuickTime Streaming Server Upgrade
This is another of the many upgrades that we are making this summer. The server that was replaced was installed and ran without trouble for four solid years. ITS replace is an Apple xServe with 2 Gigs of RAM, dual multi-core processors and 2TB of usable space. It is running OSX server 10.5 and its primary roll as a QuickTime streaming media server for the Academic program and the main campus web site.
Failed hardware replacement
This morning we replaced the failing switch power supply that caused yesterday’s outage.
Network problem this afternoon
For several minutes this afternoon we experienced wide spread outage to campus network services. This outage was caused by a failing power supply in one of our main campus switches. We have been able to work around the problem, and a new unit should arrive first thing in the morning.
We apologize for any inconvenience this outage may have caused.
iPhone / iPod Touch Documentation Updated
We’ve gotten quite a few requests from folks asking about setting up Apple mobile devices to work with the Centre email system. Luckily, the process is easier than ever, but you might find it helpful to see the setup process broken down into steps.
We’ve posted a HowTo at our wiki, which you can access by browsing to http://wiki.centre.edu/its/index.php/IPhone_/_iPod_Touch_email_settings
Feel free to suggest any improvements to the document in the comments section.
Centrenet scheduled maintenance
Centrenet will be taken offline tonight (July 10th, 2008) starting at 9:00PM EDT for a round of scheduled maintenance, as we prepare for the upcoming academic year. We expect to have the service back up within a few hours.
Any further updates, should they be necessary, will be delivered as updates to this post.
7/10/2008 10:05PM Update: All maintenance and upgrades are now complete. Total downtime was slightly less than an hour.
Summer Projects: Chowan
Chowan, the new temporary home of Centre’s dinning services was opened for operations June 22, 2008. Information Technology Services’ part of the facility was providing cabling and equipment for voice and data.
We installed 1 Cisco 3560 24 port PoE (Power over Ethernet) switch as well as two Cisco 1242 A/G wireless access points. The switch is connected by fiber optic cable to both of Centre’s core backbone switches located in McReynolds Hall and Olin Hall at 1Gbit speed. ITS also provided IP and analog phone service for the building though our network backbone. The Sodexho staff will have access to wired and wireless data, while the students will be able to access Centre’s network service though wireless while visiting Chowan.