Wireless Network Issues
We have experienced a hardware failure with our wireless network which is causing diminished wireless access on campus. We are working with the manufacture, and will have the problem corrected as soon as possible.
If you are having access problems in your dorm room and have wired connections available (most dorms on campus do) please use those connections until wireless service returns.
We apologize for the inconvenience and appreciate your understanding.
Email Alert: Password Requests
Some of you have received a request to email your account name and password to Shane. You should know that ITS has never and WILL NEVER ask for your password though e-mail, and your account will NOT be locked out. The fact that the message appears to be coming from Shane Wilson seems to give the request some credibility. The message did not come from Shane nor did it come from ITS.
Do not respond to the message and delete it from your Inbox.
Art Moore
Director, ITS
Virus E-mail Warning!
Our campus has been receiving e-mails claiming to provide a link to updates for Windows XP and Vista. This is a virus and if you run the linked .exe file it could severely damage your machine!
Microsoft does not send out links to updates for their operating systems or software though e-mail. If you have received one of these messages just delete the e-mail without clicking on the provided link and you’ll be fine. If you have clicked the link and run the installe.exe file, call the Helpdesk at 5575 for assistance.
I’m including a sanitized version of the message below so you will know what to avoid.
Begin virus message:
Re: Official Update 2008!
Free Update Windows XP,Vista
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Network problem this afternoon
For several minutes this afternoon we experienced wide spread outage to campus network services. This outage was caused by a failing power supply in one of our main campus switches. We have been able to work around the problem, and a new unit should arrive first thing in the morning.
We apologize for any inconvenience this outage may have caused.
New Scam Email
There’s a new email making the rounds that wants some “verification information” to setup some random email account. Surprise! It’s is a scam. A copy of the message is below. You can ignore safely ignore it should it arrive in your inbox.
BEGIN SCAM EMAIL>>>
NOTE: Reply all mails to- accountupgradedept@live.com
ACCOUNT UPGRADE TEAMFINAL VERIFICATION OF YOUR EMAIL ACCOUNT
VERIFY YOUR EMAIL ACCOUNT NOW
Dear webmail Account Owner,
This message is from upgrade team messaging center to all our webmail
account owners. We are currently upgrading our data base and webmail account
center. We are deleting all our webmail accounts to create more space for new
accounts.To prevent your account from closing you will have to update it below
so that we will know that it’s a presently used account.
We have been sending this notice to all our webmail account owners and this is
the last notice/verification exercise.CONFIRM YOUR WEBMAIL IDENTITY BELOWEmail Username : ………. …..
EMAIL Password : …………….
Date of Birth : ……………..
Country or Territory : ……….Warning!!! Account owner that refuses to update his or her account
within Seven days of receiving this warning will lose his or her account
permanently. Thank you for using our webmail
Warning Code:VX2G99AAJ
Thanks,
Account Upgrade TeamNOTE: Reply all mails to- accountupgradedept@live.com
<<<END SCAM EMAILOrginally written by Seth Thompson of Centre College’s Information Technology Services
Callisto server outage: resolved
Earlier today we detected an attack on our secondary web server Callisto, which powers a handful of services to the campus (blogs, wikis, surveys and the CTL equipment reservations system). We quickly isolated the threat and disabled access until we were sure the server was protected. (more…)
Planned downtime: Academic Database server
The Jenzabar-CX Administrative Database server will be down for approximately 4 hours on Saturday evening, 4 pm until 8 pm, for system hardware upgrades.This outage will affect CentreNet and other applications that interface with the academic database.