http://blogs.centre.edu/its Information Technology Services Blog Wed, 18 Nov 2009 03:10:27 +0000 http://backend.userland.com/rss092 en As of 9:45 pm our cabling vendor has completed the install of the new fiber-optic cable from Cheek-Evans to Acheson-Caldwell, and data service has been restored to that building. We apologize for the inconvenience and appreciate your patience. http://blogs.centre.edu/its/2009/11/17/acheson-caldwell-back-on-the-network/ Today at about 11:30 am network access to Acheson-Caldwell was cut.  After trouble-shooting the problem we determined that the fiber optic cable that supplies data access to Acheson-Caldwell had been physically damaged. Our cabling vendor arrived on campus shortly after 5:00 pm this evening and is in ... http://blogs.centre.edu/its/2009/11/17/network-outage-in-acheson-caldwell/ Full wireless network service has returned, we apologize for the inadvertent wired network problem that was created while the manufacture was working on correcting our wireless issues.   Thank you for your understanding. http://blogs.centre.edu/its/2009/04/30/wireless-network-fixed/ We have experienced a hardware failure with our wireless network which is causing diminished wireless access on campus.  We are working with the manufacture, and will have the problem corrected as soon as possible.   If you are having access problems in your dorm room and have wired connections available (most dorms ... http://blogs.centre.edu/its/2009/04/30/wireless-network-issues/ Some of you have received a request to email your account name and password to Shane.  You should know that ITS has never and WILL NEVER ask for your password though e-mail, and your account will NOT be locked out.  The fact that the message appears to be coming from ... http://blogs.centre.edu/its/2008/11/22/email-alert-password-requests/ Our campus has been receiving e-mails claiming to provide a link to updates for Windows XP and Vista.  This is a virus and if you run the linked .exe file it could severely damage your machine! Microsoft does not send out links to updates for their operating systems or software though ... http://blogs.centre.edu/its/2008/08/27/virus-e-mail-warning/ This is another of the many upgrades that we are making this summer.  The server that was replaced was installed and ran without trouble for four solid years.  ITS replace is an Apple xServe with 2 Gigs of RAM, dual multi-core processors and 2TB of usable space.  It is running OSX server 10.5 ... http://blogs.centre.edu/its/2008/07/24/summer-projects-quicktime-streaming-server-upgrade/ This morning we replaced the failing switch power supply that caused yesterday's outage. http://blogs.centre.edu/its/2008/07/16/failed-hardware-replacement/ For several minutes this afternoon we experienced wide spread outage to campus network services.  This outage was caused by a failing power supply in one of our main campus switches.  We have been able to work around the problem, and a new unit should arrive first thing in the morning.  We ... http://blogs.centre.edu/its/2008/07/15/network-problem-this-afternoon/ We've gotten quite a few requests from folks asking about setting up Apple mobile devices to work with the Centre email system. Luckily, the process is easier than ever, but you might find it helpful to see the setup process broken down into steps. We've posted a HowTo at our wiki, ... http://blogs.centre.edu/its/2008/07/14/iphone-ipod-touch-documentation-updated/